Frequently Asked Questions

Find answers to your questions about vopido here.

What is vopido?expand_more
vopido is an AI-powered fairytale and story platform that nurtures children's imagination. It helps you create personalized, safe content with the themes and characters your child loves.
Is creating stories paid?expand_more
Each completed story uses one credit. Free trials or promotions may be offered periodically; check our pricing page for details. In short: 1 Story = 1 Credit, transparent usage.
How do I buy credits?expand_more
After signing in, you can choose a credit pack from the pricing section and complete the secure payment steps. Once credits are added to your account, you can start creating stories right away.
Are stories safe?expand_more
Content generation aims for age-appropriateness and avoiding harmful content. Parental supervision is still recommended; reading along with younger children is best for both safety and a shared experience.
Which age groups is it suitable for?expand_more
Content is designed especially for children aged about 3–12. You can adapt the experience by choosing themes based on age and interests.
Can I customize my character?expand_more
Yes. The platform lets you personalize the hero, traits and the story world; so your child can connect to a character that feels close to them.
Is internet connection required?expand_more
Story generation and most features run on cloud-based AI, so a stable internet connection is required during use.
What is your refund policy?expand_more
Used credits are non-refundable. For unused balance and technical issues, you can contact our support team; case-by-case review applies. For current terms, please refer to the contact or contract documents.

More questions?

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